AI agents are now entering medtech buyer and customer experiences fast. Most teams frame the question badly. They ask whether an agent can replace people. That is the wrong model. The real opportunity is narrower and more useful. A well-scoped agent can remove repetitive friction across the customer journey. It can answer common questions faster,...
AI agents are now entering medtech buyer and customer experiences fast. Most teams frame the question badly. They ask whether an agent can replace people. That is the wrong model. The real opportunity is narrower and more useful. A well-scoped agent can remove repetitive friction across the customer journey. It can answer common questions faster,...